Privacy Policy

1.Introduction

My Geeks LLC (“My Geeks,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://mygeeks.us, contact our team, request a quotation, purchase a service, or work with us on a website design or development project.

My Geeks LLC provides website design, website development, website redesign, website maintenance, website improvements, and custom website functionality for individuals, professionals, and businesses. Our services are provided according to the project scope, deliverables, pricing, and payment terms agreed upon with each customer.

This Privacy Policy applies to information collected through our website, business communications, service inquiries, project discussions, and related customer interactions.

By using our website or voluntarily providing information to us, you acknowledge that you have had an opportunity to review this Privacy Policy. Where consent is required by applicable law, we will seek that consent separately. This policy does not override any rights you may have under applicable privacy laws.

2.Information We Collect

The information we collect depends on how you interact with My Geeks and which services you request.

2.1Information You Provide Directly

When you contact us, request a quotation, discuss a project, or purchase a service, we may collect information such as:

• Your name and business name.
• Email address and telephone number.
• Business contact details and relevant business information.
• Website address and information about your existing website.
• Project requirements, objectives, preferences, and requested functionality.
• Information needed to prepare a quotation, project proposal, statement of work, or invoice.
• Correspondence, feedback, support requests, and project-related communications.
• Billing details and transaction-related information needed to manage payments and accounting.
• Other information you voluntarily provide in connection with a service inquiry or project.

Please provide only information that is reasonably necessary for your inquiry or project. Do not send passwords, payment card details, identity documents, or other sensitive information through ordinary email or website forms unless we have specifically requested it through an appropriate and secure process.

2.2Project and Website Information

Website design and development projects may require us to receive or access information about your existing website, its design, structure, content, functionality, or technical configuration.

Depending on the agreed project scope, you may provide website content, images, brand assets, business descriptions, product information, design references, access credentials, or other materials needed to complete the work.

We use this information to assess requirements, plan and perform the agreed services, communicate with you, test deliverables, and provide project support.

Customers are responsible for ensuring that they have the necessary rights and permissions to provide materials and authorize access to websites, accounts, systems, or other resources used for their projects.

We do not require customers to provide access to information or systems that are unrelated to the agreed work. Where access is necessary, it should be limited to what is reasonably required for the project.

2.3Payment and Billing Information

When you purchase a service, we may collect information required to prepare invoices, record payments, reconcile transactions, maintain financial records, and address billing questions.

Payments may be handled by a third-party payment service provider or financial institution. Where a third party processes your payment, its own privacy policy and terms may also apply.

The payment information we receive depends on the payment method and the services used to process the transaction. We do not ask customers to send full payment card numbers or card security codes through ordinary email.

Payment processing, transaction records, and related information may be subject to verification, fraud prevention, accounting, tax, and legal requirements.

2.4Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by the website infrastructure or services used to operate it. Depending on the configuration of our website and those services, this information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating system information.
• Pages or content requested.
• Date and time of website access.
• Referring pages or general interaction information.
• Technical logs used to diagnose errors, maintain website availability, and protect against abuse.

The exact information collected depends on the technologies enabled on our website and the configuration of our hosting and security services.

2.5Cookies and Similar Technologies

Our website or third-party services may use cookies or similar technologies to support website functionality, maintain security, remember preferences, or understand website usage.

The types of cookies in use depend on the website configuration and services enabled. Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

If analytics, advertising, or other optional tracking technologies are enabled, their use should be explained through appropriate notices and consent controls where required by law.

3.How We Use Information

My Geeks LLC uses personal information for legitimate business purposes related to our website and services, including:

1. Responding to inquiries: To answer questions, discuss project requirements, and respond to service requests.
2. Preparing proposals: To evaluate requested work and provide relevant pricing, deliverables, timelines, and project terms.
3. Delivering services: To design, develop, redesign, maintain, or improve websites and implement agreed functionality.
4. Managing projects: To coordinate tasks, obtain approvals, communicate progress, review deliverables, and provide agreed support.
5. Processing payments: To issue invoices, record payments, manage billing, and resolve transaction-related questions.
6. Providing customer support: To investigate reported issues, respond to complaints, and address reasonable service-related requests.
7. Operating our website: To maintain functionality, troubleshoot technical problems, and improve reliability.
8. Protecting our business and customers: To detect suspected fraud, unauthorized activity, security incidents, and misuse of our website or services.
9. Meeting legal obligations: To maintain appropriate business records and comply with applicable legal, tax, accounting, and regulatory requirements.
10. Enforcing agreements: To administer project terms, resolve disputes, and protect our legal rights.
11. Communicating about our services: To send relevant service-related updates and administrative messages. Where required, we will obtain consent for marketing communications and provide an appropriate way to opt out.

We will not knowingly use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted by applicable law or supported by an appropriate legal basis.

4.Legal Bases for Processing

Where applicable privacy law requires a legal basis for processing personal information, My Geeks LLC may rely on one or more of the following:

• Contractual necessity: Processing information needed to respond to a request, enter into an agreement, or perform contracted services.
• Legitimate interests: Processing reasonably necessary to operate our business, maintain our website, protect systems, manage customer relationships, and prevent misuse, provided those interests do not override applicable individual rights.
• Consent: Processing based on consent where consent is required or is the appropriate legal basis.
• Legal obligations: Processing necessary to meet applicable legal, tax, accounting, or regulatory requirements.

The appropriate legal basis depends on the information involved, the purpose of processing, and the law that applies to the relevant interaction.

5.How We Share Information

My Geeks LLC does not need to disclose all customer information to perform every project. We share information only where reasonably necessary for the relevant business purpose, subject to applicable law and appropriate safeguards.

We may disclose information in the following circumstances:

5.1Service Providers and Business Vendors

We may use third-party providers to support business operations, such as website hosting, business email, communication, project management, payment processing, security, technical infrastructure, or accounting.

These providers may process relevant information on our behalf or as independent service providers, depending on their role and applicable terms. The information shared should be limited to what is reasonably necessary for the service involved.

5.2Project Personnel and Contractors

To deliver website design, development, maintenance, and related services, project information may be made available to authorized personnel or contractors involved in the agreed work.

Access should be limited to individuals who need the information to perform their assigned responsibilities. Where appropriate, contractual confidentiality and data-handling obligations may apply.

5.3Customer-Authorized Third Parties

We may share information with a third party when you direct or authorize us to do so—for example, when a project requires coordination with your hosting provider, domain registrar, software provider, or another professional engaged by you.

5.4Legal and Security Reasons

We may disclose information when we reasonably believe disclosure is required by law, a valid legal process, or a lawful request from an appropriate authority. We may also disclose information when reasonably necessary to investigate suspected fraud, address security threats, enforce agreements, or protect the rights, property, and safety of My Geeks LLC, our customers, or others.

5.5Business Transfers

If My Geeks LLC undergoes a merger, restructuring, acquisition, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

5.6No Sale of Personal Information

My Geeks LLC does not sell personal information for money as part of its stated website design and development business model.

If our use of advertising, analytics, or other third-party technologies falls within a legal definition of “sale,” “sharing,” or targeted advertising under an applicable privacy law, we will provide any notices, consent mechanisms, and opt-out rights required by that law.

6.International Processing and Access

My Geeks LLC is a Wyoming-registered limited liability company. Business administration and customer relationship activities may be conducted in the United States, while website production or project delivery activities may involve personnel or service providers located in India.

As a result, information relating to inquiries and projects may be accessed or processed in the United States, India, or other countries where our relevant service providers operate.

Privacy and data-protection laws may differ between countries. Where applicable law requires specific safeguards for international transfers, we will take steps required by that law.

By providing project information, you should understand that the location of the people or service providers working on a project may differ from your own location. This does not remove any rights you may have under applicable privacy law.

Where a customer asks us to access personal information belonging to that customer's own users, employees, or clients, the customer remains responsible for ensuring that the access and disclosure are authorized. My Geeks LLC will handle such information according to the agreed project scope and applicable obligations.

7.Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and project records, handling billing, resolving disputes, enforcing agreements, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

For example:

• Inquiry information may be retained for a reasonable period to respond to the inquiry and maintain relevant business records.
• Project records and communications may be retained for the duration of the project and a reasonable period afterward.
• Invoice, payment, and accounting records may be retained for the period required by applicable law.
• Technical and security logs may be retained for the period reasonably needed for troubleshooting, security, and operational purposes.

When information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it, subject to applicable legal requirements and legitimate recordkeeping needs.

Some information may remain in secure backups for a limited period before being overwritten or removed in accordance with the relevant backup process.

8.Data Security

My Geeks LLC takes reasonable steps appropriate to the nature of the information and the services involved to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems and services used, protective measures may include access restrictions, account permissions, secure communications, software updates, and security features provided by our technology vendors.

No website, online transmission, information system, or storage method can be guaranteed to be completely secure. We therefore cannot promise absolute security.

Customers should avoid sending passwords, payment card details, or other sensitive information through unsecured communications. Where access credentials are required for a project, customers should use an appropriate secure method, provide only the access necessary for the work, and revoke or change access when it is no longer required.

If we become aware of a personal data breach that triggers a notification obligation under applicable law, we will follow the notification requirements that apply to the incident.

9.Customer Websites and Third-Party Services

Our services may involve working with third-party platforms, website hosting providers, domain registrars, content management systems, plugins, themes, payment services, or other software and infrastructure.

Those third parties may collect or process information under their own privacy policies, contractual terms, and technical practices. My Geeks LLC does not control the privacy practices of third parties that operate independently of us.

Links to external websites, if present on our website, are provided for convenience or informational purposes. Visiting an external website is subject to that website's own terms and privacy policy.

Where we are engaged to work on a customer's website, the customer is responsible for the privacy notices, consents, and legal obligations applicable to that customer's own website and its users, except to the extent a different responsibility is expressly agreed in writing or imposed by applicable law.

Our website design and development services do not automatically include hosting, domain registration, third-party software subscriptions, or ongoing management of third-party services unless those items are expressly included in the agreed project scope.

10.Children's Privacy

Our website and services are intended for business and general professional use and are not directed to children under the age at which they can independently provide consent under applicable law.

We do not knowingly collect personal information directly from children where such collection would violate applicable law. If you believe a child has provided personal information to us in circumstances where it should not have been collected, contact us so we can review the matter and take appropriate steps.

11.Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information. These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information, subject to applicable exceptions.
• Requesting a copy of certain information in a portable format where required.
• Objecting to or requesting restriction of certain processing.
• Withdrawing consent where processing is based on consent.
• Opting out of certain marketing communications.
• Exercising applicable rights relating to targeted advertising, data sharing, or the sale of personal information, where relevant.
• Filing a complaint with an appropriate privacy or data-protection authority.

These rights are not absolute and may be subject to identity verification, legal exceptions, recordkeeping obligations, and other requirements under applicable law.

To submit a privacy request, contact us using the details in the Contact Us section below. Please describe your request clearly and provide enough information for us to identify the relevant records. We may request additional information to verify your identity before acting on a request.

We will respond within the timeframe required by applicable law. Where permitted, we may explain why a request cannot be fulfilled in full.

You will not be unlawfully discriminated against for exercising a privacy right available to you under applicable law.

12.Marketing Communications

We may send communications relating to your inquiries, proposals, active projects, invoices, service delivery, or other administrative matters.

If we send promotional or marketing communications, we will comply with applicable consent and opt-out requirements. You may request that we stop sending promotional communications by using an unsubscribe mechanism where available or contacting us directly.

Opting out of promotional communications will not prevent us from sending necessary administrative or transactional messages, such as project updates, invoices, security notices, or information relating to an existing agreement.

13.Do Not Track and Browser Controls

Some browsers provide privacy settings or signals intended to limit online tracking. The effect of these settings depends on the browser, the technology involved, and applicable law.

Our response to browser-based privacy signals will be determined by the technologies used on our website and the legal requirements that apply to us. Where applicable law requires recognition of a particular opt-out preference signal, we will honor it as required.

14.Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functionality, service providers, or legal obligations change.

When we make changes, we will update the Effective Date shown at the top of this page. Where applicable law requires additional notice or consent for a material change, we will provide it.

We encourage visitors and customers to review this page periodically to understand how information is handled.

15.Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or need clarification about our handling of information in connection with a website design or development project, contact My Geeks LLC:

Please do not include passwords, full payment card details, or unnecessary sensitive personal information in your initial privacy request.